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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Clayton Tooley

January 5, 2026

5  out of  5
rating by Clayton Tooley
"Brittany was very helpful and professional. I had a million questions and changed what amounts I want numerous times and not once did she hesitate on figuring up anything I needed or answering all my questions. Would highly recommend anyone needing insurance to call and ask for Brittany. You won’t regret it."
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Chris Gillett

December 24, 2025

5  out of  5
rating by Chris Gillett
"I’ve been with State Farm for over 14 years, and in the last seven I had to file three claims—two homeowners and one auto. The biggest was a nightmare: severe roof damage that led to a leak and widespread damage throughout our home. What followed was over nine months of exhausting back-and-forth with corporate representatives. In the end, despite our loyalty and persistence, State Farm cancelled our policy and left us hanging. Just when it felt like everything was stacked against us, our local agent, Zack Nashert, stepped in—and completely changed the story. Zack treated us like human beings, not a case number. He listened. He cared. He took ownership of the situation in a way corporate never did. He went above and beyond at every turn, even working on Christmas Eve, reassuring us that he would do absolutely everything in his power to keep us insured after all these years. And somehow—against the odds—he pulled off what can only be described as a Christmas miracle. We’re insured, we’re secure, and we don’t have to start the new year scrambling. Thank you, Zack, for saving the day, for genuinely caring, and for treating us like PEOPLE. If you want an agent who actually shows up when it matters, Zack, Cindy, and the rest of the crew here are the real deal."
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Adrianna White Wolf

December 16, 2025

5  out of  5
rating by Adrianna White Wolf
"Great Customer service!! I LOVE Sonya!! She helped me understand more about what I’m paying for and worked with me to find the right rate for me!!Very personable and has great communication, I will request her every time I need help with something!"
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April Henry

December 16, 2025

5  out of  5
rating by April Henry
"They are always helping with any assistance needed. Brittany is great to work with!"
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Michelle Harris

December 16, 2025

5  out of  5
rating by Michelle Harris
"Brittany James was amazing! She had a quote for me in no time and had me all set up and good to go so quick!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shay Ward

May 5, 2025

5  out of  5
rating by Shay Ward
"I have been with State Farm for years! We just added our oldest son and his car to our policy and Sonya was absolutely fantastic! She answered all of my questions and made this experience enjoyable. Thank you, Sonya!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kristi W

April 7, 2025

5  out of  5
rating by Kristi W
"Recently shopped around for new home and auto coverage and Brittany was fantastic throughout the entire process. She was able to answer all of my questions and get me the coverage I needed. She made the process easy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Sarah Kindley

April 3, 2025

5  out of  5
rating by Sarah Kindley
"Brittany was extremely helpful in assisting us with replacing a vehicle, merging household/accounts and coverage changes. I was in a position where I could not call or drop by and she juggled my quote and questions via text and emails (sorry for that inconvenience on my end!). I have been with State Farm many years and with this agents office in particular since breaking off my parents car policy and highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Morgan Resendiz

February 28, 2025

5  out of  5
rating by Morgan Resendiz
"Brittany was absolutely amazing through the entire process of us switching insurance!! Their office was able to get us a much better premium and we are so pleased with how extremely easy it all was! 10/10 recommend ❤️"
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Erika Kiely

February 24, 2025

5  out of  5
rating by Erika Kiely
"I recently had the pleasure of working with Brittany James from Cindy Nashert State Farm regarding several insurance policies. Brittany and the agency were exceptionally professional and attentive throughout the entire process. She made sure that the policy was issued correctly and kept me informed every step of the way. Brittany's dedication and attention to detail have ensured that my accounts are in perfect order. I am grateful for her remarkable work and highly recommend the team at Cindy Nashert State Farm. Their service is top-notch!"
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Tony Cox

November 21, 2024

5  out of  5
rating by Tony Cox
"Sonya was great to work with and very informative. She communicated promptly and was so helpful. I did go with a different carrier because of pricing, but I will definitely come back for future quotes because of the service that Sonya that provided."
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B Gray

October 30, 2024

5  out of  5
rating by B Gray
"Love this agency! Personal attention and so easy to work with. I recommend them!"
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Jeri F

October 29, 2024

5  out of  5
rating by Jeri F
"I would give this agency 4 stars because my first experience was with Zach and unfortunately, it was less than ideal. (Maybe, it just wasn't meant to be that I work with him.. ) -- HOWEVER, I do give FIVE stars to the individual who took over with assisting me on my policy. She took time from her day to explain policy details, answer questions that my husband and I had, and provide TOP NOTCH customer service. Brittany James went ABOVE and BEYOND for me. I had a situation that, honestly, left me a bit perplexed and anxious. I reached out to Zach, who was unavailable, and because he was out, I was able to have the opportunity to work with Brittany. And guys, she is lovely!! My experience was so positive that I felt it best to continue to work directly with her moving forward. If it wasn't for her efforts and kindness, I probably would have decided to look for an insurance policy elsewhere. But, Brittany is wonderful at what she does and made me feel seen and heard, so I decided to keep my policy with Cindy Nashert's office. So yeah, can't say enough good things about Brittany, so glad to have had her help and assistance on my insurance questions, and glad to be able to keep my policy at this office. :)"
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Bennie Gilmore

October 16, 2024

5  out of  5
rating by Bennie Gilmore
"Super nice and helpful very friendly."
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Loomis Construction LLC

October 15, 2024

5  out of  5
rating by Loomis Construction LLC
"Cindy, Zach and their entire office are very knowledgeable about coverages and take the necessary time to help their customers!"
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Diane Malunowicz

October 9, 2024

5  out of  5
rating by Diane Malunowicz
"We have been working with Sonya Redfern for rental insurance. She is extremely knowledgable and incredibly responsive to all of the questions and changing situations we have encountered. Highly recommend working with Sonya!"
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Dennis Hair

July 31, 2024

5  out of  5
rating by Dennis Hair
"We recently needed to switch our home and auto insurance and after getting quotes from 6 major insurance companies, decided to go with State Farm. The experience we had with Brittany James was excellent. She was professional, thorough, understanding, and asked enough questions to know what we really needed. She was also patient in describing the various options available. I cannot recommend Brittany James enough and we are very happy to be in a relationship with this company."
We responded:
"Dennis, Thank you so much for your review. It means a lot to us here in the office to know that our efforts are appreciated. Please reach out to us if you have any questions or need anything. Cindy "
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Stephanie Lyness

July 4, 2024

5  out of  5
rating by Stephanie Lyness
"The team at Cindy Nashert is awesome! Very responsive, reasonably priced and great service."
We responded:
"Thanks!"
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Rachael Neeley

July 3, 2024

5  out of  5
rating by Rachael Neeley
"I would like to take the time to recognize an Amazing employee. Brittany James has been an amazing person to handle our car insurance needs. Cindy Nashert is great as well, but Brittany is kind, compassionate, and works hard to help make sure that you are taken care of. If you are looking for someone that will fight for your needs, Brittany is the ONLY person to talk to! Thank you Brittany for everything you have done for us!"
We responded:
"Thanks for your kind words. Brittany is extremely dedicated to her job! "
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Brandon Jack

June 11, 2024

5  out of  5
rating by Brandon Jack
"I got married in 2023 and needed to get my wife and I under one insurance agency. We reached out to Cindy Nashert's agency and were connected with Brittany James. Brittany made the transition quick and easy! She was incredibly helpful and able to answer all our questions. We recently changed vehicles, and Brittany once again was helpful in having the coverage added to the new vehicle. Highly recommend Cindy Nashert's agency for their excellent service and support!"
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Carmen Stepp

May 29, 2024

5  out of  5
rating by Carmen Stepp
"Cindy Nashert and staff always provide great service. They are quick to respond any time I have a request. Best experience I’ve ever had with an insurance agent, highly recommend."
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Jimmy

May 22, 2024

5  out of  5
rating by Jimmy
"Great crew!"
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Olivia Yazzie

May 2, 2024

5  out of  5
rating by Olivia Yazzie
"20 years of insurance service! Helpful, approachable & kind."
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Rory

April 23, 2024

5  out of  5
rating by Rory
"Cyndi's State Farm Agency has been an exceptional experience as my insurance provider. They have been knowledgeable, concise, professional, and always friendly. I highly recommend Cindy and her crew and I'm sorry future circumstances won't allow me to continue with our professional relationship."
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Rodney Keele

April 12, 2024

5  out of  5
rating by Rodney Keele
"I have been with Cindy Nashert State Farm Insurance for over 20 years now and have always been very pleased with their service. Their knowledgeable staff helps keep me and my family properly insured while still managing to keep our insurance costs as low as possible. In my most recent adjustments to my insurance, Sonya helped me a great deal and answered my many questions. I left knowing I was better insured and with a price that I was comfortable. I would recommend them to anyone seeking out a good State Farm Agent."